Bridles/Bridlework
Saddleaccessories
Bits
Blankets and more
Headcollars/Ropes
Tournament Equipment
Horsehead Antifly
Lunging Equipment
Saddles
Dog Equipment
Equestrian Clothing
Breeches
Boots and Shoes
Tournament Clothing
Spurs
Helmets & Caps
Riding Gloves
Whips
Presents
Security Equipment
Chaps und HalfChaps
Coat & Leather Care
Grooming Supplies
Stable Supplies
CALEVO Terms & Conditions
Click on the category of the product you are interested in. Click on the small picture of the product of interest to get a bigger version. This contains the details about your choice of product. Select the appropriate size and colour if applicable and type in the quantity of that product you wish to buy. Click 'Add to basket' and this will place the product in a 'virtual shopping list'. You can add more items to this list, or go to the checkout where you can print out an order form, or pay 'online' with your credit card.
Shopping On Line At CALEVO is safe and secure
We understand that shopping on line you may feel unsure about releasing your credit card details. Where does your information go? How can you be sure that someone out there with a computer can not intercept your credit card number? You can be sure, because your credit card security is our highest priority. At CALEVO we have taken steps to ensure that your payment information is processed securely. We use (SSL) Secure Sockets Layer, this is an advanced encryption technology. This encryption makes it virtually impossible for unauthorised persons to access any information that you send to us.
Shopping on line at CALEVO is just as safe as using your credit card when in a restaurant or out shopping. Give it a go and see for yourself, we are convinced that you will change your mind about the security of shopping on line.
If you have any queries about the security of your credit card details or our security policies please call us on 05903-940314.
If you are calling from outside Germany please ring +49-5903-940314
You can also Telephone, Fax. or Post your order
By Telephone
- Phone: +49-(0)5903-94033014
Monday to Friday 9am to 6.00pm
Saturday/Sunday 10am - 4pm.
- You can place an order on our web site and at the checkout print a copy
and send it on
Fax: +49-5903-940316.
We have a 24 hour fax line.
Please ensure all details are correct and include your telephone number should there be any queries.
- You can place an order on our web site and at the checkout print a copy
and post it to us. Please ensure all details are correct and include your
telephone number should there be any queries.
Regular Postal charges for an up to 4kg parcel with DHL-Ground/GermanPost from Germany to
| Germany | EUR 5.90 | 1-3 working days |
| Europe | EUR 15.10 | 3-7 working days |
| USA/Canada | EUR 25.00 | 7-21 working days |
| Worldwide | EUR 35.00 | 10-30 working days |
This is for the DHL-Ground/GermanPost Economy Service.
These parcels might not be fully trackable to their final destinations depending on the final countries delivery courier. But you can also have a fully trackable and fast DHL-Express service worldwide for a delivery within a few days and also an additional full insurance for your parcel.
Please ask for the price details by email. Our customer service will inform you.
You deal with:
Calevo GmbH
Emsstrasse 21
D-48488 Emsbueren
Telefon: 05903 / 940315
Telefax: 05903 / 940316
eMail: reitsport@calevo.de
web: www.calevo.de
CEO: Dipl.-Ing. Marcus Wolf
Traderegister: AG Osnabrueck HRB 100778
EU Tax-IdNr. DE220043891
Emsstrasse 21
D-48488 Emsbueren
Telefon: 05903 / 940315
Telefax: 05903 / 940316
eMail: reitsport@calevo.de
web: www.calevo.de
CEO: Dipl.-Ing. Marcus Wolf
Traderegister: AG Osnabrueck HRB 100778
EU Tax-IdNr. DE220043891
Despatch and Delivery
Orders placed before 12 Noon are despatched the same day for in-stock
items when paid by MasterCard, Visa, or Amex. Standard service 3 - 5
working days. We also provide a 24 hour service if required, this service is
inside Germany and operates Monday
to Thursday. Orders placed and paid by cheque will be delayed by six
working days.
Most orders are despatched in 24 hours, however, at peak times or when stock
is limited delays may occur. At such times, please allow 28 days for
delivery. You will be advised of any expected delays at the time of
ordering.
It is important that a signatory is available to sign for the consignment at
the advised delivery address only. Courier companies may make additional
charges for second attempt deliveries or may require the addressee to collect
from their local depot. If a signatory is not available at your usual address
please consider an alternative delivery address where a representative for
yourself is available to sign, or designate your workplace as your preferred
delivery location. Please note parcels that are returned to CALEVO
where a signature could not be obtained, and have not been collected from the
courier's depot within seven days, will be subject to a 15.10 EUR couriers charge.
Payments by Credit/Debit Card
Please include Cardholder, expiry date and security number.
Shipping address should be equal to the Holder registered at the CreditCards Issuer Bank.
We do a preauthorization of your card for the total amount on the day of your order. This might be higher than the final invoice due to possible later discounts and taxreductions.
On the day of handing over your parcel to the shipping courier we charge your card with the final invoice amount. For questions towards this practice please ask our customer service.
Prepaid Orders
Recipient:Calevo GmbH
Recipients Bank:
Postbank AG, Germany
Street: Hiltropwall 4-12
Zipcode:44137
City:Dortmund
AccountNumber: 753349460
BankSortcode: 440 100 46
IBAN: DE35440100460753349460
BIC: PBNKDEFF
(for amounts in EUR)
Export / Overseas Orders
- Export / Overseas Orders We will be happy to provide quotations for export orders. For deliveries outside the EEC the quotation will be exclusive of 19% German VAT.
- We recommend placing your order on-line as normal. (Please ensure your email address is correct)
- Fax. or email your order Please include your email address or fax Number, so that we can return quotations to include insurance and postage/freight charges.
Returns
- Goods supplied from our on-line catalogue may be returned for a full refund less postage, on items that are unsoiled and in the same condition as despatched, if returned within 30 days of receipt of sale.
- Goods being returned to CALEVO are the responsibility of the sender. We recommend that you obtain a certificate of despatch.
- Good being returned under complaint will not be accepted unless clean and dry.
Damaged Goods
- Goods damaged in transit or due to faulty manufacture should be returned for our inspection. Replacement goods cannot be sent until we have received the returned goods, we will reimburse all your normal carriage costs in so doing. If you require help on any aspect of our returns policy please contact us on +49-5903-940314
Pricing
- We make every effort to maintain accurate prices on our web site, however, this is not always possible for reasons beyond our control. We reserve the right to discontinue any item and to change prices when necessary.
- Creditcard purchases: It is our policy to only charge for in-stock items ready for despatch, items not in-stock or to follow will be charged for only at the time of despatch.
- Orders of non stock items, special orders and made to measure purchases, will be charged for at the time of placing the order.
- Orders of this type that are placed on your behalf by CALEVO, are non returnable. This does not effect your statutory rights.
